Frequently Asked Questions

Are Soul Magic products handmade?
Many Soul Magic products are handcrafted or produced in small batches with intentional ingredients and thoughtful formulations.

How long does processing take?
Please allow approximately 5–10 business days for processing unless otherwise stated.

Where is Soul Magic based?
Soul Magic is based in Asheville, North Carolina.

Do you offer local delivery?
Local delivery may be available through participating delivery services when available in your area.

Can I order Soul Magic for wholesale or retail resale?
Yes. Wholesale and retail partnership inquiries are welcome. Contact soulmagicplace@gmail.com.

What is a Soul Magic ritual?
A Soul Magic ritual is simply an everyday act of care practiced with intention — skincare, body care, hair care, or caring for your space.

How should I contact you about my order?
Email soulmagicplace@gmail.com and include your order number.