Because Soul Magic offers personal-care and body-care products, we are unable to accept returns on opened or used items for hygiene and safety reasons.
If your order arrives damaged, incorrect, or with an issue, please contact us within 3 days of delivery with your order number and photographs of the item and packaging.
Eligible issues will be reviewed for replacement, store credit, or another appropriate resolution.
Please contact soulmagicplace@gmail.com before returning any product.